HCL Commerce in August 2025: The Scalable Solution for Enterprise Commerce

Introduction
As of August 2025, HCL Commerce has solidified its position as a cutting-edge, AI-enabled, enterprise-grade commerce platform. Now at Version 9.1.18.0, the platform continues to evolve, empowering businesses to manage and scale global commerce operations across B2C, B2B, D2C, and marketplace models with unmatched flexibility, performance, and reliability.

What’s New in HCL Commerce (2025)

• Latest Platform Update (v9.1.18.0): Released in June 2025, this version introduces enhanced AI capabilities, advanced cloud-native infrastructure, and an upgraded search experience driven by ElasticSearch and natural language processing.
• Packaged Business Capabilities (PBCs): Modular services for catalog, inventory, pricing, marketing, and search enable rapid customization and deployment—ideal for evolving enterprise needs.
• Built for Scale: Engineered to manage peak transactional loads with ease, supporting 40,000+ orders per hour during high-demand events.
• Cloud-Native & API-First: Fully cloud-compatible and built on an API-first architecture, the platform integrates seamlessly into any tech ecosystem and supports headless commerce strategies.
• AI-Powered Personalization: Leverage advanced algorithms to deliver individualized experiences at scale, increasing engagement and conversion.
• Omnichannel Consistency: A unified platform for delivering cohesive experiences across web, mobile, in-store, social, and contact center touchpoints.

Why Enterprises Choose HCL Commerce

1. Unrivaled Scalability and Performance

• High Transaction Capacity: Designed to support global operations without performance degradation.
• Multi-Brand & Multi-Region: Manage multiple storefronts and regions from a single instance while maintaining local relevance.
• Reliability at Scale: Built for resilience and business continuity during peak loads or unexpected traffic spikes.

2. AI-Driven Personalization and Intelligent Search

• Dynamic Personalization: Real-time targeting based on behavior, history, and context.
• Advanced Site Search: ElasticSearch with NLP enhances product discovery and drives higher conversion rates.

3. Composable, Modular Architecture

• Flexible Deployment: Use only the features you need—PBCs streamline implementation and scale as you grow.
• Headless Ready: Decouple backend systems from the frontend to design experiences using your preferred technologies.

4. Empowered Business Users

• No-Code Tools: Marketing, merchandising, and product teams can launch campaigns, manage content, and update catalogs independently.
• Streamlined Content Management: An intuitive UI simplifies content creation and publishing across all channels.

5. Omnichannel and Marketplace Integration

• Unified Business Models: Seamlessly manage B2C, B2B, D2C, and marketplace operations within a single platform.
• Third-Party Marketplace Support: Integrate external vendors while maintaining control and consistency across the business.

Proven Results from Enterprise Deployments

• Scalable Operations: Successfully manages tens of thousands of orders per hour during peak events.
• Accelerated Innovation: Frequent, impactful updates aligned with enterprise agility goals.
• Enterprise-Grade Security: Built to meet the highest standards of compliance and data protection.
• Operational Efficiency: Reduces IT overhead, shortens time-to-market, and enhances omnichannel sales performance.

Conclusion: The Future of Enterprise Commerce

HCL Commerce is purpose-built for organizations that demand scale, speed, and strategic flexibility. With its cloud-native design, AI-driven capabilities, composable architecture, and omnichannel strength, it stands as the ideal platform for modern enterprises navigating complex digital commerce landscapes.

Whether expanding into new markets, managing multiple brands, or driving innovation through digital transformation, this platform offers the agility and resilience required to stay ahead in an ever-evolving marketplace.

Take your commerce to new heights—HCL Commerce is the platform built to grow with you.